1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-8a659b78-ec94-4757-baf0-0c9a92312e5c.png?width=202&height=418)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-aa45eaf9-c8c6-4bf7-9dc1-893c103af5ea.png?width=202&height=418)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-6502ad1c-3d07-4434-8625-398be4389e0b.png?width=202&height=418)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e2307f9a-22e7-44eb-8f71-c38244ccd307.png?width=202&height=418)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-ac8a0739-6c98-46ff-b270-e97973717f88.png?width=202&height=418)
2. Restore factory default settings
Press RESET.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-bab6c6a8-11eb-4eb0-bcda-4c7d6606f3b9.png?width=202&height=418)
Press DELETE ALL. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2f10aa1c-994f-4588-823b-99e8e8dff5d3.png?width=202&height=418)