Samsung Galaxy J5 (2016)

Samsung Galaxy J5 (2016)

Android 6.0

I can't make voice calls on my Samsung Galaxy J5 (2016) Android 6.0

Cause 14 of 14: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 8

Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Step 2 of 8

Find "Network operators"

Press the settings icon.

Step 3 of 8

Find "Network operators"

Press Mobile networks.

Step 4 of 8

Find "Network operators"

Press Network operators and your phone will search for networks.

Step 5 of 8

Select network

Press Search networks.

Step 6 of 8

Select network

Press the required network.

Step 7 of 8

Select network

If you want to select a network automatically, press Select automatically.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Press the settings icon.

Press Mobile networks.

Press Network operators and your phone will search for networks.

2 Select network

Press Search networks.

Press the required network.

If you want to select a network automatically, press Select automatically.

3 Return to the home screen

Press the Home key to return to the home screen.

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