Samsung Galaxy Core Prime

Samsung Galaxy Core Prime

It's not possible to leave a voice message on your phone - Samsung Galaxy Core Prime

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 15

Find "Voice call"

Press the phone icon.

Step 2 of 15

Find "Voice call"

Press Keypad.

Step 3 of 15

Find "Voice call"

Press the menu icon.

Step 4 of 15

Find "Voice call"

Press Settings.

Step 5 of 15

Find "Voice call"

Press Call.

Step 6 of 15

Find "Voice call"

Press Additional settings.
After a moment the current settings are displayed.

Step 7 of 15

Find "Voice call"

Press Call forwarding.

Step 8 of 15

Find "Voice call"

Press Voice call.

Samsung Galaxy Core Prime
Step 9 of 15

Select divert type

The current settings are displayed.

Step 10 of 15

Select divert type

Press one of the following options:
Always forward

Step 11 of 15

Select divert type

Forward when busy

Step 12 of 15

Select divert type

Forward when unanswered

Step 13 of 15

Select divert type

Forward when unreachable

Step 14 of 15

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Voice call"

Press the phone icon.
Press Keypad.
Press the menu icon.
Press Settings.
Press Call.
Press Additional settings.
After a moment the current settings are displayed.
Press Call forwarding.
Press Voice call.

2 Select divert type

The current settings are displayed.
Samsung Galaxy Core Prime
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

4 Return to the home screen

Press the Home key to return to the home screen.

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