Samsung Galaxy Ace

Samsung Galaxy Ace

You can't start up your phone - Samsung Galaxy Ace

Cause 4 of 5: The wrong PIN is entered

If the wrong PIN is entered, your phone can't start up.

Solution: Key in the correct PIN.

Step 1 of 6

Turn on your phone

Press On/Off until your phone is turned on.

Step 2 of 6

Enter PIN

Key in your PIN and press OK.

Samsung Galaxy Ace
Step 3 of 6

SIM rejected

If your phone rejects your SIM:
Contact your distributor or service provider where you bought your phone.

Step 4 of 6

Turn off your phone

Press and hold On/Off.

Step 5 of 6

Turn off your phone

Press Power off.

Step 6 of 6

Turn off your phone

Press OK.

1 Turn on your phone

Press On/Off until your phone is turned on.

2 Enter PIN

Key in your PIN and press OK.

3 SIM rejected

If your phone rejects your SIM:
Contact your distributor or service provider where you bought your phone.
Samsung Galaxy Ace

4 Turn off your phone

Press and hold On/Off.
Press Power off.
Press OK.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone