Samsung Galaxy Ace

Samsung Galaxy Ace

You can't start up your phone - Samsung Galaxy Ace

Cause 2 of 5: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 19

Find "Location and security"

Press the menu icon.

Step 2 of 19

Find "Location and security"

Press Settings.

Step 3 of 19

Find "Location and security"

Press Location and security.

Samsung Galaxy Ace
Step 4 of 19

Choose option

Choose one of the following options:
Create phone lock code using a pattern, go to 2a.
Create phone lock code using a PIN, go to 2b.
Create phone lock code using a password, go to 2c.
Turn off use of phone lock code, go to 2d.

Step 5 of 19

2a - Create phone lock code using a pattern

Press Set screen lock.

Step 6 of 19

2a - Create phone lock code using a pattern

Press Pattern.

Step 7 of 19

2a - Create phone lock code using a pattern

Press a point and drag it to connect at least four points to create a new phone lock code and press Continue.

Step 8 of 19

2a - Create phone lock code using a pattern

Repeat the selected phone lock code and press Confirm.

Step 9 of 19

2b - Create phone lock code using a PIN

Press Set screen lock.

Step 10 of 19

2b - Create phone lock code using a PIN

Press PIN.

Step 11 of 19

2b - Create phone lock code using a PIN

Key in the required phone lock code and press Continue.

Step 12 of 19

2b - Create phone lock code using a PIN

Key in the phone lock code again and press OK.

Step 13 of 19

2c - Create phone lock code using a password

Press Set screen lock.

Step 14 of 19

2c - Create phone lock code using a password

Press Password.

Step 15 of 19

2c - Create phone lock code using a password

Key in the required phone lock code and press Continue.

Step 16 of 19

2c - Create phone lock code using a password

Key in the phone lock code again and press OK.

Step 17 of 19

2d - Turn off use of phone lock code

Press Change screen lock.
Key in your phone lock code.

Step 18 of 19

2d - Turn off use of phone lock code

Press None.

Step 19 of 19

Exit

Press the Home key to return to standby mode.

1 Find "Location and security"

Press the menu icon.
Press Settings.
Press Location and security.

2 Choose option

Choose one of the following options:
Create phone lock code using a pattern, go to 2a.
Create phone lock code using a PIN, go to 2b.
Create phone lock code using a password, go to 2c.
Turn off use of phone lock code, go to 2d.
Samsung Galaxy Ace

3 2a - Create phone lock code using a pattern

Press Set screen lock.
Press Pattern.
Press a point and drag it to connect at least four points to create a new phone lock code and press Continue.
Repeat the selected phone lock code and press Confirm.

4 2b - Create phone lock code using a PIN

Press Set screen lock.
Press PIN.
Key in the required phone lock code and press Continue.
Key in the phone lock code again and press OK.

5 2c - Create phone lock code using a password

Press Set screen lock.
Press Password.
Key in the required phone lock code and press Continue.
Key in the phone lock code again and press OK.

6 2d - Turn off use of phone lock code

Press Change screen lock.
Key in your phone lock code.
Press None.

7 Exit

Press the Home key to return to standby mode.

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