1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-663541c1-679f-4e7d-8afc-bc1cc46f4e03.png?width=204&height=418)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-368c6482-171a-4564-a97a-6b7a5d3311cc.png?width=204&height=418)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3e4dec32-66cc-42b2-8bd0-407db7a0248a.png?width=204&height=418)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-ca6a6106-22ba-475b-a1c5-7c6b2bd97ad3.png?width=204&height=418)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3a71df49-dc88-4630-9e9d-25656c98c7d9.png?width=204&height=418)
2. Restore factory default settings
Press RESET.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-560d6836-4cef-46bb-83fe-746b0689dba0.png?width=204&height=418)
Press DELETE ALL. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f43d5a5d-87ed-4158-bb5b-867e91e23ca6.png?width=204&height=418)