Help and Support for
Samsung Galaxy A3 (2016)
Android 5.1.1
Choose a help topic
I can't turn on my Samsung Galaxy A3 (2016) Android 5.1.1
Cause 3 of 3: The battery is defective
If the battery is faulty, you can't turn on your phone.
Solution: Go to the manufacturer's web page to see if it's possible to change the battery.
