Realme 8i

Realme 8i

Android 11.0

I can't make voice calls on my Realme 8i Android 11.0

Cause 13 of 14: Your own caller identification is turned off in your price plan

If your own caller identification is turned off in your price plan but is turned on on your phone, you can't make calls when roaming.

Solution: Turn off your own caller identification.

Step 1 of 11

Find "Owner's Number"

Press the phone icon.

Step 2 of 11

Find "Owner's Number"

Press the menu icon.

Step 3 of 11

Find "Owner's Number"

Press Settings.

Step 4 of 11

Find "Owner's Number"

Press Calling accounts.

Step 5 of 11

Find "Owner's Number"

Press Carrier call settings.

Step 6 of 11

Find "Owner's Number"

Press Additional settings.

Step 7 of 11

Find "Owner's Number"

Press the required SIM.

Step 8 of 11

Find "Owner's Number"

Press Owner's Number.

Step 9 of 11

Turn your own caller identification on or off

Press Show number to turn on caller identification.

Step 10 of 11

Turn your own caller identification on or off

Press Hide number to turn off caller identification.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Owner's Number"

Press the phone icon.
Press the menu icon.
Press Settings.
Press Calling accounts.
Press Carrier call settings.
Press Additional settings.
Press the required SIM.
Press Owner's Number.

2 Turn your own caller identification on or off

Press Show number to turn on caller identification.
Press Hide number to turn off caller identification.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone