OPPO Reno4 Pro 5G

OPPO Reno4 Pro 5G

Android 10.0

I can't make voice calls on my OPPO Reno4 Pro 5G Android 10.0

Cause 13 of 14: Your own caller identification is turned off in your price plan

If your own caller identification is turned off in your price plan but is turned on on your phone, you can't make calls when roaming.

Solution: Turn off your own caller identification.

Step 1 of 11

Find "Owner's Number"

Press the phone icon.

Step 2 of 11

Find "Owner's Number"

Press the menu icon.

Step 3 of 11

Find "Owner's Number"

Press Settings.

Step 4 of 11

Find "Owner's Number"

Press Calling accounts.

Step 5 of 11

Find "Owner's Number"

Press Carrier Call Settings.

Step 6 of 11

Find "Owner's Number"

Press Additional Settings.

Step 7 of 11

Find "Owner's Number"

Press the required SIM.

Step 8 of 11

Find "Owner's Number"

Press Owner's Number.

Step 9 of 11

Turn your own caller identification on or off

Press Show number to turn on caller identification.

Step 10 of 11

Turn your own caller identification on or off

Press Hide number to turn off caller identification.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Owner's Number"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Calling accounts.

Press Carrier Call Settings.

Press Additional Settings.

Press the required SIM.

Press Owner's Number.

2 Turn your own caller identification on or off

Press Show number to turn on caller identification.

Press Hide number to turn off caller identification.

3 Return to the home screen

Press the Home key to return to the home screen.

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