1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-dcb3cc6d-4af6-4520-afef-1cf345ae8870.png?width=204&height=452)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-ce341a3d-e91b-433c-aeb7-6e304666366d.png?width=204&height=452)
Press Additional Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-71512d96-1e1f-4d8c-b3fc-f0e4de437264.png?width=204&height=452)
Press Back up and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4f519d64-1714-4e37-91fe-18fbcab75946.png?width=204&height=452)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-190315b8-3717-4942-b7b1-632d7b2fd1b7.png?width=204&height=452)
2. Restore factory default settings
Press Erase all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-cdd140f2-c341-4ed4-a72d-96a718f8e14a.png?width=204&height=452)
Press Erase data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-42222b47-0719-48bc-a7b5-8436bbe0913c.png?width=204&height=452)
Press Erase data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9b9c8a67-1cbd-47a7-afcd-8c3921062923.png?width=204&height=452)