Nokia Lumia 820

It's not possible to leave a voice message on your phone - Nokia Lumia 820

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 6

Find "settings"

Slide your finger left on the display.
Press Phone.

Step 2 of 6

Find "settings"

Press the dots in the bottom right corner of the display.

Step 3 of 6

Find "settings"

Press settings.

Step 4 of 6

Turn on divert

Press the indicator next to Call forwarding to turn on the function.

Step 5 of 6

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press save.

Step 6 of 6

Exit

Press the Home key to return to standby mode.

Slide your finger left on the display.
Press Phone.

Press the dots in the bottom right corner of the display.

Press settings.

Press the indicator next to Call forwarding to turn on the function.

Key in (prefix) 5 (your phone number) and press save.

Press the Home key to return to standby mode.