Step 3 of 4
SIM rejected
If your phone rejects your SIM:
Contact your distributor or service provider where you bought your phone.
Turn on your phone
Press and hold On/Off.
Enter PIN
Key in your PIN and press enter.
Your PIN is used to protect your SIM from unauthorised use. Click here for more information about the PIN.
If you enter an incorrect PIN three times in a row, your SIM will be blocked.
If you enter an incorrect PIN three times in a row, your SIM will be blocked.
SIM rejected
If your phone rejects your SIM:
Contact your distributor or service provider where you bought your phone.
Contact your distributor or service provider where you bought your phone.
Turn off your phone
Press and hold On/Off.
Drag your finger down the display to turn off your phone.
Drag your finger down the display to turn off your phone.