Nokia Lumia 610

Nokia Lumia 610

It's not possible to leave a voice message on your phone - Nokia Lumia 610

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 12

Find "Phone"

Press arrow right to access the main menu.

Step 2 of 12

Find "Phone"

Press Phone.

Step 3 of 12

Select option

Press the keypad icon.
Choose one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.

Step 4 of 12

2a - Divert all calls

Key in**21*(prefix) 5 (your phone number)#
Press call.

Step 5 of 12

2a - Divert all calls

Press ok.

Step 6 of 12

2b - Divert missed calls

To select for how long you want your phone to ring before the call is diverted:
Key in **61*(prefix) 5 (your phone number)**the required number of seconds#
Press call.

Step 7 of 12

2b - Divert missed calls

Press ok.

Step 8 of 12

2c - Divert if unavailable

Key in**62*(prefix) 5 (your phone number)#
Press call.

Step 9 of 12

2c - Divert if unavailable

Press ok.

Step 10 of 12

2d - Divert if busy

Key in**67*(prefix) 5 (your phone number)#
Press call.

Step 11 of 12

2d - Divert if busy

Press ok.

Step 12 of 12

Exit

Press the Home key to return to standby mode.

1 Find "Phone"

Press arrow right to access the main menu.
Press Phone.

2 Select option

Press the keypad icon.
Choose one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.

3 2a - Divert all calls

Key in**21*(prefix) 5 (your phone number)#
Press call.
Press ok.

4 2b - Divert missed calls

To select for how long you want your phone to ring before the call is diverted:
Key in **61*(prefix) 5 (your phone number)**the required number of seconds#
Press call.
Press ok.

5 2c - Divert if unavailable

Key in**62*(prefix) 5 (your phone number)#
Press call.
Press ok.

6 2d - Divert if busy

Key in**67*(prefix) 5 (your phone number)#
Press call.
Press ok.

7 Exit

Press the Home key to return to standby mode.

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