Nokia C3

Nokia C3

You can't receive email messages - Nokia C3

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 32

Find "Personal settings"

Press the Navigation key.

Step 2 of 32

Find "Personal settings"

Scroll to Settings and press the Navigation key.

Step 3 of 32

Find "Personal settings"

Scroll to Configuration and press the Navigation key.

Step 4 of 32

Find "Personal settings"

Scroll to Personal settings and press the Navigation key.

Step 5 of 32

Create new data connection

If no data connections have been created:
Press the Navigation key.

Step 6 of 32

Create new data connection

Scroll to Web and press the Navigation key.

Step 7 of 32

Create new data connection

If data connections have been created already:
Press Options.

Step 8 of 32

Create new data connection

Scroll to Add new and press the Navigation key.

Step 9 of 32

Create new data connection

Scroll to Web and press the Navigation key.

Step 10 of 32

Enter name

Scroll to Account name and press the Navigation key.

Step 11 of 32

Enter name

Key in Vodafone Mail and press the Navigation key.

Step 12 of 32

Deactivate default data connection

Scroll to Use preferred access pt. and press the Navigation key.

Step 13 of 32

Deactivate default data connection

Scroll to No and press the Navigation key.

Step 14 of 32

Edit bearer settings

Scroll to Access point settings and press the Navigation key.

Step 15 of 32

Edit bearer settings

Scroll to Bearer settings and press the Navigation key.

Step 16 of 32

Enter APN

Scroll to Packet data access pt. and press the Navigation key.

Step 17 of 32

Enter APN

Key in live.vodafone.com and press the Navigation key.

Step 18 of 32

Select authentication type

Scroll to Authentication type and press the Navigation key.

Step 19 of 32

Select authentication type

Scroll to Normal and press the Navigation key.

Step 20 of 32

Activate data connection

Press Back three times to save the settings.

Step 21 of 32

Activate data connection

Scroll to Vodafone Mail and press Options.

Step 22 of 32

Activate data connection

Scroll to Activate and press the Navigation key.

Step 23 of 32

Activate data connection

Press Disconnect to return to standby mode.

Step 24 of 32

Find "Mail"

Press the Navigation key.

Step 25 of 32

Find "Mail"

Scroll to Mail and press the Navigation key.

Step 26 of 32

Create new email account

If email accounts have been created already:
Scroll to Add account and press the Navigation key.

Step 27 of 32

Create new email account

Highlight the required provider and press the Navigation key.
These instructions are based on a Windows Live Hotmail account. If you select another email provider, there may be some differences in relation to the instructions.

Step 28 of 32

Enter email address

Highlight the required domain or Other address and press the Navigation key.

Step 29 of 32

Enter email address

Scroll to E-mail address and key in your email address (e.g. name@provider.com).

Step 30 of 32

Enter password

Scroll to Password and key in the password for your email account at your email provider.

Step 31 of 32

Retrieve email messages

Scroll to Sign in and press the Navigation key.
Wait while the phone retrieves new email messages.

Step 32 of 32

Exit

Press and hold Disconnect to return to standby mode.

1 Find "Personal settings"

Press the Navigation key.
Scroll to Settings and press the Navigation key.
Scroll to Configuration and press the Navigation key.
Scroll to Personal settings and press the Navigation key.

2 Create new data connection

If no data connections have been created:
Press the Navigation key.
Scroll to Web and press the Navigation key.
If data connections have been created already:
Press Options.
Scroll to Add new and press the Navigation key.
Scroll to Web and press the Navigation key.

3 Enter name

Scroll to Account name and press the Navigation key.
Key in Vodafone Mail and press the Navigation key.

4 Deactivate default data connection

Scroll to Use preferred access pt. and press the Navigation key.
Scroll to No and press the Navigation key.

5 Edit bearer settings

Scroll to Access point settings and press the Navigation key.
Scroll to Bearer settings and press the Navigation key.

6 Enter APN

Scroll to Packet data access pt. and press the Navigation key.
Key in live.vodafone.com and press the Navigation key.

7 Select authentication type

Scroll to Authentication type and press the Navigation key.
Scroll to Normal and press the Navigation key.

8 Activate data connection

Press Back three times to save the settings.
Scroll to Vodafone Mail and press Options.
Scroll to Activate and press the Navigation key.
Press Disconnect to return to standby mode.

9 Find "Mail"

Press the Navigation key.
Scroll to Mail and press the Navigation key.

10 Create new email account

If email accounts have been created already:
Scroll to Add account and press the Navigation key.
Highlight the required provider and press the Navigation key.
These instructions are based on a Windows Live Hotmail account. If you select another email provider, there may be some differences in relation to the instructions.

11 Enter email address

Highlight the required domain or Other address and press the Navigation key.
Scroll to E-mail address and key in your email address (e.g. name@provider.com).

12 Enter password

Scroll to Password and key in the password for your email account at your email provider.

13 Retrieve email messages

Scroll to Sign in and press the Navigation key.
Wait while the phone retrieves new email messages.

14 Exit

Press and hold Disconnect to return to standby mode.

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