Motorola Gleam+

Motorola Gleam+

You can't receive picture messages - Motorola Gleam+

Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 43

Find "Data account"

Press the Navigation key.

Step 2 of 43

Find "Data account"

Scroll to Settings and press the Navigation key.

Step 3 of 43

Find "Data account"

Scroll to Connectivity and press the Navigation key.

Step 4 of 43

Find "Data account"

Scroll to Data account and press the Navigation key.

Step 5 of 43

Create new data connection

Press Options.

Step 6 of 43

Create new data connection

Scroll to Add PS account and press the Navigation key.

Step 7 of 43

Enter name

Highlight the field below Account name and key in Vodafone MMS

Step 8 of 43

Enter APN

Highlight the field below APN.
Key in mms.vodafone.net

Step 9 of 43

Select authentication type

Highlight the field below Auth. type.

Step 10 of 43

Select authentication type

Press Navigation key right or Navigation key left to select Normal.

Step 11 of 43

Enter picture messaging server

Scroll to Advanced settings and press the Navigation key.

Step 12 of 43

Enter picture messaging server

Highlight the field below Homepage and key in http://www.vodafone.ie/mms

Step 13 of 43

Enter picture messaging server

Press the Navigation key.

Step 14 of 43

Enter IP address

Highlight the field below Use proxy.

Step 15 of 43

Enter IP address

Press Navigation key right or Navigation key left to select Yes.

Step 16 of 43

Enter IP address

Highlight the field below Proxy address and key in 10.24.59.200

Step 17 of 43

Enter port number

Highlight the field below Proxy port and key in 80

Step 18 of 43

Enter port number

Press the Navigation key.

Step 19 of 43

Save data connection

Press Done.

Step 20 of 43

Save data connection

Press the Navigation key to confirm.

Step 21 of 43

Save data connection

Press Disconnect to return to standby mode.

Step 22 of 43

Find "Primary account"

Press the Navigation key.

Step 23 of 43

Find "Primary account"

Scroll to Messaging and press the Navigation key.

Step 24 of 43

Find "Primary account"

Scroll to Message settings and press the Navigation key.

Step 25 of 43

Find "Primary account"

Scroll to Multimedia message and press the Navigation key.

Step 26 of 43

Find "Primary account"

Scroll to Data account and press the Navigation key.

Step 27 of 43

Find "Primary account"

Scroll to Primary account and press the Navigation key.

Step 28 of 43

Select data connection

Scroll to Vodafone MMS and press the Navigation key.

Step 29 of 43

Save the profile

Press Done.

Step 30 of 43

Edit general settings

Scroll to Common settings and press the Navigation key.

Step 31 of 43

Edit general settings

Scroll to Sending and press the Navigation key.

Step 32 of 43

Turn request for delivery reports on or off

Highlight the field below Delivery report.

Step 33 of 43

Turn request for delivery reports on or off

Press Navigation key right or Navigation key left to select On or Off.

Step 34 of 43

Turn request for delivery reports on or off

Press Done.

Step 35 of 43

Turn request for delivery reports on or off

Press the Navigation key to confirm.

Step 36 of 43

Select setting for picture message download in home network

Scroll to Retrieval and press the Navigation key.

Step 37 of 43

Select setting for picture message download in home network

Highlight the field below Home network.

Step 38 of 43

Select setting for picture message download in home network

Press Navigation key right or Navigation key left to select Immediate.

Step 39 of 43

Select setting for picture message download when roaming

Highlight the field below Roaming.

Step 40 of 43

Select setting for picture message download when roaming

Press Navigation key right or Navigation key left to select Immediate.

Step 41 of 43

Select setting for picture message download when roaming

Press Done.

Step 42 of 43

Select setting for picture message download when roaming

Press the Navigation key to confirm.

Step 43 of 43

Exit

Press Disconnect to return to standby mode.

1 Find "Data account"

Press the Navigation key.
Scroll to Settings and press the Navigation key.
Scroll to Connectivity and press the Navigation key.
Scroll to Data account and press the Navigation key.

2 Create new data connection

Press Options.
Scroll to Add PS account and press the Navigation key.

3 Enter name

Highlight the field below Account name and key in Vodafone MMS

4 Enter APN

Highlight the field below APN.
Key in mms.vodafone.net

5 Select authentication type

Highlight the field below Auth. type.
Press Navigation key right or Navigation key left to select Normal.

6 Enter picture messaging server

Scroll to Advanced settings and press the Navigation key.
Highlight the field below Homepage and key in http://www.vodafone.ie/mms
Press the Navigation key.

7 Enter IP address

Highlight the field below Use proxy.
Press Navigation key right or Navigation key left to select Yes.
Highlight the field below Proxy address and key in 10.24.59.200

8 Enter port number

Highlight the field below Proxy port and key in 80
Press the Navigation key.

9 Save data connection

Press Done.
Press the Navigation key to confirm.
Press Disconnect to return to standby mode.

10 Find "Primary account"

Press the Navigation key.
Scroll to Messaging and press the Navigation key.
Scroll to Message settings and press the Navigation key.
Scroll to Multimedia message and press the Navigation key.
Scroll to Data account and press the Navigation key.
Scroll to Primary account and press the Navigation key.

11 Select data connection

Scroll to Vodafone MMS and press the Navigation key.

12 Save the profile

Press Done.

13 Edit general settings

Scroll to Common settings and press the Navigation key.
Scroll to Sending and press the Navigation key.

14 Turn request for delivery reports on or off

Highlight the field below Delivery report.
Press Navigation key right or Navigation key left to select On or Off.
Press Done.
Press the Navigation key to confirm.

15 Select setting for picture message download in home network

Scroll to Retrieval and press the Navigation key.
Highlight the field below Home network.
Press Navigation key right or Navigation key left to select Immediate.

16 Select setting for picture message download when roaming

Highlight the field below Roaming.
Press Navigation key right or Navigation key left to select Immediate.
Press Done.
Press the Navigation key to confirm.

17 Exit

Press Disconnect to return to standby mode.

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