Microsoft Lumia 640

Microsoft Lumia 640

You can't use Wi-Fi - Microsoft Lumia 640

Cause 1 of 4: Wi-Fi isn't turned on in your phone

If Wi-Fi isn't turned on in your phone, you can't find a Wi-Fi network.

Solution: Turn on Wi-Fi.

Step 1 of 6

Find "WiFi"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 6

Find "WiFi"

Press WiFi.

Step 3 of 6

Turn on Wi-Fi

Press the indicator next to "WiFi networking" until the function is turned on.

Step 4 of 6

Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Press the required Wi-Fi network.

Step 5 of 6

Connect to Wi-Fi network

Follow the instructions on the display to key in security settings, if required, and press done.

Step 6 of 6

Return to the home screen

Press the home icon to return to the home screen.

1 Find "WiFi"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Press WiFi.

2 Turn on Wi-Fi

Press the indicator next to "WiFi networking" until the function is turned on.

3 Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Press the required Wi-Fi network.

Follow the instructions on the display to key in security settings, if required, and press done.

4 Return to the home screen

Press the home icon to return to the home screen.

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