Microsoft Lumia 550

Microsoft Lumia 550

Windows Phone 10.0

I can't send and receive picture messages on my Microsoft Lumia 550 Windows Phone 10.0

Cause 3 of 5: Data roaming is turned off

To send and receive picture messages when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 8

Find "Mobile & SIM"

Slide your finger downwards starting from the top of the screen.

Step 2 of 8

Find "Mobile & SIM"

Press All settings.

Step 3 of 8

Find "Mobile & SIM"

Press Network & wireless.

Step 4 of 8

Find "Mobile & SIM"

Press Mobile & SIM.

Step 5 of 8

Turn data roaming on or off

Press the drop down list below "Data roaming options".

Step 6 of 8

Turn data roaming on or off

Press roam to turn on roaming.

Step 7 of 8

Turn data roaming on or off

Press don't roam to turn off roaming.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile & SIM"

Slide your finger downwards starting from the top of the screen.

Press All settings.

Press Network & wireless.

Press Mobile & SIM.

2 Turn data roaming on or off

Press the drop down list below "Data roaming options".

Press roam to turn on roaming.

Press don't roam to turn off roaming.

3 Return to the home screen

Press the Home key to return to the home screen.

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