Huawei P20 Pro

Huawei P20 Pro

Android 8.1

I can't use the internet connection on my Huawei P20 Pro Android 8.1

Cause 1 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 6

Find "Mobile network"

Press Settings.

Step 2 of 6

Find "Mobile network"

Press Wireless & networks.

Step 3 of 6

Find "Mobile network"

Press Mobile network.

Step 4 of 6

Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

Step 5 of 6

Turn data roaming on or off

If you turn on the function, press OK.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Press Settings.
Press Wireless & networks.
Press Mobile network.

2 Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.
If you turn on the function, press OK.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone