HTC Sensation

HTC Sensation

You can't send email messages - HTC Sensation

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 51

Find "Access Point Names"

Press the menu icon.

Step 2 of 51

Find "Access Point Names"

Press Settings.

Step 3 of 51

Find "Access Point Names"

Press Wireless and networks.

Step 4 of 51

Find "Access Point Names"

Press Mobile networks.

Step 5 of 51

Find "Access Point Names"

Press Access Point Names.

Step 6 of 51

Create new data connection

Press the Menu key.

Step 7 of 51

Create new data connection

Press New APN.

Step 8 of 51

Enter data connection name

Press Name.

Step 9 of 51

Enter data connection name

Key in Vodafone Mail and press OK.

Step 10 of 51

Enter APN

Press APN.

Step 11 of 51

Enter APN

Key in live.vodafone.com and press OK.

Step 12 of 51

Enter country code

Press MCC.

Step 13 of 51

Enter country code

Key in 272 and press OK.

Step 14 of 51

Enter network code

Press MNC.

Step 15 of 51

Enter network code

Key in 01 and press OK.

Step 16 of 51

Select authentication

Press Authentication type.

Step 17 of 51

Select authentication

Press PAP.

Step 18 of 51

Select APN type

Press APN type.

Step 19 of 51

Select APN type

Key in default and press OK.

Step 20 of 51

Save and activate data connection

Press the Menu key.

Step 21 of 51

Save and activate data connection

Press Save.

Step 22 of 51

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 51

Save and activate data connection

Press the Home key to return to standby mode.

Step 24 of 51

Find "Mail"

Press the menu icon.

Step 25 of 51

Find "Mail"

Press Mail.

Step 26 of 51

Create new email account

If email accounts have been created already:
Press the Menu key.

Step 27 of 51

Create new email account

If required, press More.

Step 28 of 51

Create new email account

Press New account.

Step 29 of 51

Create new email account

Press Other (POP3/IMAP).

Step 30 of 51

Enter email address

Press Email address and key in your email address.

Step 31 of 51

Enter password

Press Password and key in the password for your email account.

Step 32 of 51

Enter password

Press Next.

Step 33 of 51

Select server type

Press the drop down list below Protocol.

Step 34 of 51

Select server type

Press POP.

Step 35 of 51

Enter username

Press the field below Username and key in the username for your email account.

Step 36 of 51

Enter incoming server

Press the field below POP server and key in the address of the incoming server.

Step 37 of 51

Turn off SSL encryption of incoming email messages

Press the drop down list below Security type.

Step 38 of 51

Turn off SSL encryption of incoming email messages

Press None.

Step 39 of 51

Enter incoming port

Press the field below Server port and key in 110

Step 40 of 51

Enter incoming port

Press Next.

Step 41 of 51

Turn off SMTP authentication

Press Login required to turn off SMTP authentication.

Step 42 of 51

Turn off SMTP authentication

When the box next to the menu item is empty, the function is turned off.

Step 43 of 51

Enter outgoing server

Press the field below SMTP server and key in mail.vodafone.ie

Step 44 of 51

Turn off SSL encryption of outgoing email messages

Press the drop down list below Security type.

Step 45 of 51

Turn off SSL encryption of outgoing email messages

Press None.

Step 46 of 51

Enter outgoing port

Press the field below Server port and key in 25

Step 47 of 51

Enter outgoing port

Press Next.

Step 48 of 51

Enter email account name

Press the field below Account name and key in a name for your email account (such as Private or Work).

Step 49 of 51

Enter sender name

Press the field below Your name and key in the required sender name.

Step 50 of 51

Retrieve email messages

Press Finish setup.
Wait while your phone retrieves new email messages.

Step 51 of 51

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press Wireless and networks.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Mail"

Press the menu icon.
Press Mail.

11 Create new email account

If email accounts have been created already:
Press the Menu key.
If required, press More.
Press New account.
Press Other (POP3/IMAP).

12 Enter email address

Press Email address and key in your email address.

13 Enter password

Press Password and key in the password for your email account.
Press Next.

14 Select server type

Press the drop down list below Protocol.
Press POP.

15 Enter username

Press the field below Username and key in the username for your email account.

16 Enter incoming server

Press the field below POP server and key in the address of the incoming server.

17 Turn off SSL encryption of incoming email messages

Press the drop down list below Security type.
Press None.

18 Enter incoming port

Press the field below Server port and key in 110
Press Next.

19 Turn off SMTP authentication

Press Login required to turn off SMTP authentication.
When the box next to the menu item is empty, the function is turned off.

20 Enter outgoing server

Press the field below SMTP server and key in mail.vodafone.ie

21 Turn off SSL encryption of outgoing email messages

Press the drop down list below Security type.
Press None.

22 Enter outgoing port

Press the field below Server port and key in 25
Press Next.

23 Enter email account name

Press the field below Account name and key in a name for your email account (such as Private or Work).

24 Enter sender name

Press the field below Your name and key in the required sender name.

25 Retrieve email messages

Press Finish setup.
Wait while your phone retrieves new email messages.

26 Exit

Press the Home key to return to standby mode.

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