Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging
If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.
Solution: Set up your phone for picture messaging.
Step 1 of 1
Receive picture message configuration
Your phone automatically receives the necessary settings to send and receive picture messages. You can't set up your phone for picture messaging manually.
1
Receive picture message configuration
Your phone automatically receives the necessary settings to send and receive picture messages. You can't set up your phone for picture messaging manually.