HTC One M9

HTC One M9

You can't make voice calls - HTC One M9

Cause 11 of 11: Your phone has no network connection

If your phone isn't connected to a network, you can't make any calls.

Solution: Select network manually.

Step 1 of 8

Find "Network operators"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Step 2 of 8

Find "Network operators"

Press Mobile data.

Step 3 of 8

Find "Network operators"

Press Network operators.

HTC One M9
Step 4 of 8

Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

Step 5 of 8

2a - Select network manually

Press Search networks.

Step 6 of 8

2a - Select network manually

Press the required network.
Your display will tell you if you have access to the network you've chosen.

Step 7 of 8

2b - Select network automatically

Press Select automatically.

Step 8 of 8

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Network operators"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press Mobile data.
Press Network operators.

2 Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
HTC One M9

3 2a - Select network manually

Press Search networks.
Press the required network.
Your display will tell you if you have access to the network you've chosen.

4 2b - Select network automatically

Press Select automatically.

5 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone