HTC Explorer

HTC Explorer

You can't receive voice calls - HTC Explorer

Cause 2 of 4: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 11

Find "Call forwarding"

Press All apps to open the main menu.

Step 2 of 11

Find "Call forwarding"

Press Settings.

Step 3 of 11

Find "Call forwarding"

Press Call.

Step 4 of 11

Find "Call forwarding"

Press Call forwarding.

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Step 5 of 11

Cancel all diverts

After a moment the current settings are displayed.

Step 6 of 11

Cancel all diverts

Press one of the following options:
Always forward

Step 7 of 11

Cancel all diverts

Forward when busy

Step 8 of 11

Cancel all diverts

Forward when unanswe

Step 9 of 11

Cancel all diverts

Forward when unreacha

Step 10 of 11

Cancel all diverts

Press Disable.
A request to cancel all diverts is sent to the network.
Repeat until all diverts have been cancelled.

Step 11 of 11

Exit

Press the Home key to return to standby mode.

1 Find "Call forwarding"

Press All apps to open the main menu.
Press Settings.
Press Call.
Press Call forwarding.

2 Cancel all diverts

After a moment the current settings are displayed.
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Press one of the following options:
Always forward
Forward when busy
Forward when unanswe
Forward when unreacha
Press Disable.
A request to cancel all diverts is sent to the network.
Repeat until all diverts have been cancelled.

3 Exit

Press the Home key to return to standby mode.

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