BlackBerry Z10

BlackBerry Z10

You can't make voice calls - BlackBerry Z10

Cause 11 of 11: Your phone has no network connection

If your phone isn't connected to a network, you can't make any calls.

Solution: Select network manually.

Step 1 of 10

Find "Mobile Network"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 10

Find "Mobile Network"

Press Network Connections.

Step 3 of 10

Find "Mobile Network"

Press Mobile Network.

BlackBerry Z10
Step 4 of 10

Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

Step 5 of 10

2a - Select network manually

Press the drop down list below Network Selection Mode.

Step 6 of 10

2a - Select network manually

Press Manual.
Your phone searches for networks within range.
A list of available networks will show on your display.

Step 7 of 10

2a - Select network manually

Press the required network.
Your display will tell you if you have access to the network you've chosen.

Step 8 of 10

2b - Select network automatically

Press the drop down list below Network Selection Mode.

Step 9 of 10

2b - Select network automatically

Press Automatic.
Wait while your phone finds the network.

BlackBerry Z10
Step 10 of 10

Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.

1 Find "Mobile Network"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press Network Connections.
Press Mobile Network.

2 Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
BlackBerry Z10

3 2a - Select network manually

Press the drop down list below Network Selection Mode.
Press Manual.
Your phone searches for networks within range.
A list of available networks will show on your display.
Press the required network.
Your display will tell you if you have access to the network you've chosen.

4 2b - Select network automatically

Press the drop down list below Network Selection Mode.
Press Automatic.
Wait while your phone finds the network.

5 Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.
BlackBerry Z10

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