BlackBerry Z10

BlackBerry Z10

You can't send text messages - BlackBerry Z10

Cause 2 of 5: The message centre number is incorrect

The message centre ensures that your text message is sent to the recipient. If the wrong message centre number is saved in your phone, the text message can't be sent.

Solution: Enter the correct message centre number.

Step 1 of 14

Find "SMS"

Slide your finger left across the display to open the main menu.
Press Text Messages.

Step 2 of 14

Find "SMS"

Press the dots in the bottom right corner of the display.

Step 3 of 14

Find "SMS"

Press Settings.

Step 4 of 14

Find "SMS"

Press Text Messages.

Step 5 of 14

Find "SMS"

Press SMS.

Step 6 of 14

Turn request for delivery reports on or off

Press the indicator next to Confirm Delivery to turn the function on or off.

Step 7 of 14

Save the message centre number

Press Advanced.

Step 8 of 14

Save the message centre number

Press the field below Service Centre Address.
Key in +35387699989

Step 9 of 14

Select data bearer

Press the drop down list below Routing Preference.

Step 10 of 14

Select data bearer

Press Circuit Switched Preferred.

Step 11 of 14

Select message type

Press the drop down list below Send Text-Only Messages as.

Step 12 of 14

Select message type

Press SMS.

Step 13 of 14

Save settings

Press Save.

BlackBerry Z10
Step 14 of 14

Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.

1 Find "SMS"

Slide your finger left across the display to open the main menu.
Press Text Messages.
Press the dots in the bottom right corner of the display.
Press Settings.
Press Text Messages.
Press SMS.

2 Turn request for delivery reports on or off

Press the indicator next to Confirm Delivery to turn the function on or off.

3 Save the message centre number

Press Advanced.
Press the field below Service Centre Address.
Key in +35387699989

4 Select data bearer

Press the drop down list below Routing Preference.
Press Circuit Switched Preferred.

5 Select message type

Press the drop down list below Send Text-Only Messages as.
Press SMS.

6 Save settings

Press Save.

7 Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.
BlackBerry Z10

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