BlackBerry Z10

BlackBerry Z10

You can't send picture messages - BlackBerry Z10

Cause 1 of 4: The picture message is written and/or sent incorrectly

The picture message isn't sent due to an input error.

Solution: Write and send a picture message correctly.

Step 1 of 11

Find "Text Messages"

Slide your finger left across the display to open the main menu.
Press Text Messages.

Step 2 of 11

Create picture message

Press Compose.

Step 3 of 11

Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

Step 4 of 11

Write the text

Press Enter a message.
Write the text for your picture message.

Step 5 of 11

Insert picture

Press the insert picture icon.

Step 6 of 11

Insert picture

Press Attach.

Step 7 of 11

Insert picture

Press Picture.

Step 8 of 11

Insert picture

Press Up.
Go to the required folder.

Step 9 of 11

Insert picture

Press the required picture.

Step 10 of 11

Send the picture message

Press Send Message when you've finished your picture message.

BlackBerry Z10
Step 11 of 11

Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.

1 Find "Text Messages"

Slide your finger left across the display to open the main menu.
Press Text Messages.

2 Create picture message

Press Compose.

3 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

4 Write the text

Press Enter a message.
Write the text for your picture message.

5 Insert picture

Press the insert picture icon.
Press Attach.
Press Picture.
Press Up.
Go to the required folder.
Press the required picture.

6 Send the picture message

Press Send Message when you've finished your picture message.

7 Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.
BlackBerry Z10

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone