BlackBerry Z10

BlackBerry Z10

You can't make voice calls - BlackBerry Z10

Cause 2 of 11: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown when roaming

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through when roaming.

Solution: Turn off your own caller identification.

Step 1 of 5

Find "Show My Number"

Press the call icon.
Slide your finger down the display starting from the top edge of your phone.

Step 2 of 5

Find "Show My Number"

Press Settings.

Step 3 of 5

Find "Show My Number"

Press Show My Number.

Step 4 of 5

Turn your own caller identification on or off

Press the indicator next to Allow My Number To Appear When Calling to turn the function on or off.

BlackBerry Z10
Step 5 of 5

Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.

1 Find "Show My Number"

Press the call icon.
Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press Show My Number.

2 Turn your own caller identification on or off

Press the indicator next to Allow My Number To Appear When Calling to turn the function on or off.

3 Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.
BlackBerry Z10

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