BlackBerry Torch 9810

There's no incoming call alert - BlackBerry Torch 9810

Cause 1 of 2: Your phone is set to silent mode

If your phone is set to silent mode, there will be no incoming call alert or message alert when you get a call or a message.

Solution: Turn off silent mode.

Step 1 of 3

Turn silent mode on or off

Press the profile icon.

Step 2 of 3

Turn silent mode on or off

To turn on silent mode:
Press Silent.

Step 3 of 3

Turn silent mode on or off

To turn off silent mode:
Press another profile than Silent.

Press the profile icon.

To turn on silent mode:
Press Silent.

To turn off silent mode:
Press another profile than Silent.