BlackBerry Torch 9810

You can't turn on your phone - BlackBerry Torch 9810

Cause 3 of 3: Your phone isn't powered on correctly

Your phone won't turn on if it isn't switched on correctly.

Solution: Turn on your phone correctly.

Step 1 of 4

Turn on your phone

Press Disconnect until your phone is turned on.

Step 2 of 4

Enter PIN

Key in your PIN and press Enter.

Step 3 of 4

SIM rejected

If your phone rejects your SIM:
Contact your distributor or service provider where you bought your phone.

Step 4 of 4

Turn off your phone

Press and hold Disconnect until your phone is turned off.

Press Disconnect until your phone is turned on.

Key in your PIN and press Enter.

If your phone rejects your SIM:
Contact your distributor or service provider where you bought your phone.

Press and hold Disconnect until your phone is turned off.