BlackBerry Torch 9810

BlackBerry Torch 9810

You can't send picture messages - BlackBerry Torch 9810

Cause 1 of 4: The picture message is written and/or sent incorrectly

The picture message isn't sent due to an input error.

Solution: Write and send a picture message correctly.

Step 1 of 17

Find "the new message icon"

Press the Menu key twice.

Step 2 of 17

Find "the new message icon"

Press Text Messages.

Step 3 of 17

Find "the new message icon"

Press the new message icon.

Step 4 of 17

Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

Step 5 of 17

Write the text

Press the text input field.
Write the text for your picture message.

Step 6 of 17

Insert pictures, video clips and audio files

Press the Menu key.

Step 7 of 17

Insert pictures, video clips and audio files

Press Attach.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 8 of 17

4a - Insert picture

Press Picture.

Step 9 of 17

4a - Insert picture

Press the required folder.

Step 10 of 17

4a - Insert picture

Press the required picture.

Step 11 of 17

4b - Insert video clip

Press Video.

Step 12 of 17

4b - Insert video clip

Press the required video clip.

Step 13 of 17

4c - Insert audio file

Press Audio.
Go to the required folder.

Step 14 of 17

4c - Insert audio file

Press the required audio file.

Step 15 of 17

Send the message

Press the send icon.

Step 16 of 17

Exit

Press Disconnect.

Step 17 of 17

Exit

Press the Return key to return to standby mode.

1 Find "the new message icon"

Press the Menu key twice.
Press Text Messages.
Press the new message icon.

2 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

3 Write the text

Press the text input field.
Write the text for your picture message.

4 Insert pictures, video clips and audio files

Press the Menu key.
Press Attach.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Press Picture.
Press the required folder.
Press the required picture.

6 4b - Insert video clip

Press Video.
Press the required video clip.

7 4c - Insert audio file

Press Audio.
Go to the required folder.
Press the required audio file.

8 Send the message

Press the send icon.

9 Exit

Press Disconnect.
Press the Return key to return to standby mode.

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