BlackBerry Q10

BlackBerry Q10

You can't browse the internet - BlackBerry Q10

Cause 2 of 3: Your phone hasn't been correctly set up for internet access

If the internet settings in your phone are incorrect, you can't access the internet.

Solution: Set up your phone for internet access.

Step 1 of 7

Find "Mobile Network"

Slide your finger downwards starting from the top edge of the display.
Press Settings.

Step 2 of 7

Find "Mobile Network"

Press Network Connections.

Step 3 of 7

Find "Mobile Network"

Press Mobile Network.

Step 4 of 7

Edit data connection

Press the settings icon.

Step 5 of 7

Enter APN

Press the field below "Access Point Name (APN)" and key in live.vodafone.com

Step 6 of 7

Save configuration

Press Save.

BlackBerry Q10
Step 7 of 7

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

1 Find "Mobile Network"

Slide your finger downwards starting from the top edge of the display.
Press Settings.
Press Network Connections.
Press Mobile Network.

2 Edit data connection

Press the settings icon.

3 Enter APN

Press the field below "Access Point Name (APN)" and key in live.vodafone.com

4 Save configuration

Press Save.

5 Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Q10

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone