BlackBerry Q10

You can't turn on your phone - BlackBerry Q10

Cause 3 of 3: Your phone isn't powered on correctly

Your phone won't turn on if it isn't switched on correctly.

Solution: Turn on your phone correctly.

Step 1 of 3

Turn on your phone

Press On/Off until your phone is turned on.

Step 2 of 3

Enter PIN

Key in your PIN and press OK.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

Step 3 of 3

Turn off your phone

Press and hold On/Off.

Press On/Off until your phone is turned on.

Key in your PIN and press OK.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

Press and hold On/Off.