BlackBerry Q10

You can't start up your phone - BlackBerry Q10

Cause 4 of 5: The wrong PIN is entered

If the wrong PIN is entered, your phone can't start up.

Solution: Key in the correct PIN.

Step 1 of 3

Turn on your phone

Press On/Off until your phone is turned on.

Step 2 of 3

Enter PIN

Key in your PIN and press OK.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

Step 3 of 3

Turn off your phone

Press and hold On/Off.

Press On/Off until your phone is turned on.

Key in your PIN and press OK.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

Press and hold On/Off.