BlackBerry Q10

Install BlackBerry Link

Go to www.blackberry.com on your computer.
Find the download section on the web page to download BlackBerry Link.
Download and install BlackBerry Link.

Select USB connection setting

Slide your finger downwards starting from the top edge of the display.
Press Settings.

Select USB connection setting

Press Storage and Access.

Select USB connection setting

Press USB Connections.

Select USB connection setting

Press Connect to Windows or Connect to Mac depending on the operating system on your computer.

Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

Transfer files

Start a file manager on your computer.

Transfer files

Go to the required folder in your computer's or your phone's file system.

Transfer files

Highlight a file and move or copy it to the required location.