BlackBerry Curve 9360

There's no incoming call alert - BlackBerry Curve 9360

Cause 1 of 2: Your phone is set to silent mode

If your phone is set to silent mode, there will be no incoming call alert or message alert when you get a call or a message.

Solution: Turn off silent mode.

Step 1 of 3

Turn silent mode on or off

Highlight the profile icon and press the Navigation key.

Step 2 of 3

Turn silent mode on or off

To turn on silent mode:
Scroll to Silent and press the Navigation key.

Step 3 of 3

Turn silent mode on or off

To turn off silent mode:
Scroll to a profile other than Silent and press the Navigation key.

Highlight the profile icon and press the Navigation key.

To turn on silent mode:
Scroll to Silent and press the Navigation key.

To turn off silent mode:
Scroll to a profile other than Silent and press the Navigation key.