BlackBerry Curve 9360

BlackBerry Curve 9360

You can't make voice calls - BlackBerry Curve 9360

Cause 10 of 12: You've turned on manual network selection and the selected network isn't available

If you've turned on manual network selection, you must be in range of the selected network to make a call.

Solution: Turn on automatic network selection.

Step 1 of 11

Find "Network Selection Mode"

Press the Menu key twice.

Step 2 of 11

Find "Network Selection Mode"

Scroll to Options and press the Navigation key.

Step 3 of 11

Find "Network Selection Mode"

Scroll to Networks and Connections and press the Navigation key.

Step 4 of 11

Find "Network Selection Mode"

Scroll to Mobile Network and press the Navigation key.

Step 5 of 11

Find "Network Selection Mode"

Scroll to Network Selection Mode and press the Navigation key.

BlackBerry Curve 9360
Step 6 of 11

Choose option

Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

Step 7 of 11

2a - Select network manually

Scroll to Manual and press the Navigation key.
Your phone will search for networks within range and a list of available networks will show on your display.

Step 8 of 11

2a - Select network manually

Highlight the required network and press the Navigation key.
Your display will tell you if you've access to the network you've chosen.

Step 9 of 11

2b - Select network automatically

Scroll to Automatic and press the Navigation key.
Wait while your phone finds the network.

Step 10 of 11

Exit

Press Disconnect.

Step 11 of 11

Exit

Press the Return key to return to standby mode.

1 Find "Network Selection Mode"

Press the Menu key twice.
Scroll to Options and press the Navigation key.
Scroll to Networks and Connections and press the Navigation key.
Scroll to Mobile Network and press the Navigation key.
Scroll to Network Selection Mode and press the Navigation key.

2 Choose option

Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
BlackBerry Curve 9360

3 2a - Select network manually

Scroll to Manual and press the Navigation key.
Your phone will search for networks within range and a list of available networks will show on your display.
Highlight the required network and press the Navigation key.
Your display will tell you if you've access to the network you've chosen.

4 2b - Select network automatically

Scroll to Automatic and press the Navigation key.
Wait while your phone finds the network.

5 Exit

Press Disconnect.
Press the Return key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone