BlackBerry Bold 9900

BlackBerry Bold 9900

You can't turn on your phone - BlackBerry Bold 9900

Cause 2 of 3: Your phone isn't assembled correctly

If your SIM or battery isn't inserted correctly, you can't turn on your phone.

Solution: Make sure that both SIM and battery are inserted correctly.

Step 1 of 5

Remove the back cover

Turn the back of your phone towards you.
Take hold of the bottom of the back cover and remove it.

Step 2 of 5

Remove the battery

Take hold of the top of the battery and remove it.

Step 3 of 5

Insert your SIM

Place your SIM as illustrated in your phone.
Slide the SIM into the SIM holder.

BlackBerry Bold 9900
Step 4 of 5

Insert battery

Place the battery in your phone (bottom first), matching the battery contacts with the phone contacts, and press the battery into place.

Step 5 of 5

Replace the back cover

Place the back cover on your phone, top first, and press it into place.

1 Remove the back cover

Turn the back of your phone towards you.
Take hold of the bottom of the back cover and remove it.

2 Remove the battery

Take hold of the top of the battery and remove it.

3 Insert your SIM

Place your SIM as illustrated in your phone.
Slide the SIM into the SIM holder.

4 Insert battery

Place the battery in your phone (bottom first), matching the battery contacts with the phone contacts, and press the battery into place.
BlackBerry Bold 9900

5 Replace the back cover

Place the back cover on your phone, top first, and press it into place.

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