BlackBerry Bold 9900

BlackBerry Bold 9900

You can't send picture messages - BlackBerry Bold 9900

Cause 1 of 4: The picture message is written and/or sent incorrectly

The picture message isn't sent due to an input error.

Solution: Write and send a picture message correctly.

Step 1 of 19

Find "Compose Text Message"

Press the Menu key twice.

Step 2 of 19

Find "Compose Text Message"

Press Text Messages.

Step 3 of 19

Find "Compose Text Message"

Press the Menu key.

Step 4 of 19

Find "Compose Text Message"

Press Compose Text Message.

Step 5 of 19

Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

Step 6 of 19

Write the text

Press the text input field.
Write the text for your picture message.

Step 7 of 19

Insert pictures, video clips and audio files

Press the Menu key.

Step 8 of 19

Insert pictures, video clips and audio files

Press Attach.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 9 of 19

4a - Insert picture

Press Picture.

Step 10 of 19

4a - Insert picture

Press the required folder.

Step 11 of 19

4a - Insert picture

Press the required picture.

Step 12 of 19

4b - Insert video clip

Press Video.

Step 13 of 19

4b - Insert video clip

Press the required video clip.

Step 14 of 19

4c - Insert audio file

Press Audio.
Go to the required folder.

Step 15 of 19

4c - Insert audio file

Press the required audio file.

Step 16 of 19

Send the message

Press the Menu key.

Step 17 of 19

Send the message

Press Send.

Step 18 of 19

Exit

Press Disconnect.

Step 19 of 19

Exit

Press the Return key to return to standby mode.

1 Find "Compose Text Message"

Press the Menu key twice.
Press Text Messages.
Press the Menu key.
Press Compose Text Message.

2 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

3 Write the text

Press the text input field.
Write the text for your picture message.

4 Insert pictures, video clips and audio files

Press the Menu key.
Press Attach.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Press Picture.
Press the required folder.
Press the required picture.

6 4b - Insert video clip

Press Video.
Press the required video clip.

7 4c - Insert audio file

Press Audio.
Go to the required folder.
Press the required audio file.

8 Send the message

Press the Menu key.
Press Send.

9 Exit

Press Disconnect.
Press the Return key to return to standby mode.

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