BlackBerry 8520 Curve

BlackBerry 8520 Curve

You can't receive voice calls - BlackBerry 8520 Curve

Cause 2 of 3: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 14

Find "Call Forwarding"

Press Connect.

Step 2 of 14

Find "Call Forwarding"

Press the Menu key.

Step 3 of 14

Find "Call Forwarding"

Scroll to Options and press the Navigation key.

Step 4 of 14

Find "Call Forwarding"

Scroll to Call Forwarding and press the Navigation key.

Step 5 of 14

Select divert type

Highlight one of the following options:
Forward All Calls, go to 2a.

Step 6 of 14

Select divert type

Forward Unanswered Calls, go to 2b.

Step 7 of 14

Select divert type

Press the Navigation key until the box next to the menu item is filled in.

Step 8 of 14

2a - "Forward All Calls"

Highlight the phone number and press the Navigation key.

Step 9 of 14

2a - "Forward All Calls"

Scroll to Do Not Forward and press the Navigation key.

Step 10 of 14

2b - "Forward Unanswered Calls"

Highlight the phone number next to If Busy, If No Reply or If Not Reachable and press the Navigation key.

Step 11 of 14

2b - "Forward Unanswered Calls"

Scroll to Do Not Forward and press the Navigation key.

Step 12 of 14

Cancel all diverts

Press the Menu key.

Step 13 of 14

Cancel all diverts

Scroll to Save and press the Navigation key.
The request is sent.

Step 14 of 14

Exit

Press Disconnect to return to standby mode.

1 Find "Call Forwarding"

Press Connect.
Press the Menu key.
Scroll to Options and press the Navigation key.
Scroll to Call Forwarding and press the Navigation key.

2 Select divert type

Highlight one of the following options:
Forward All Calls, go to 2a.
Forward Unanswered Calls, go to 2b.
Press the Navigation key until the box next to the menu item is filled in.

3 2a - "Forward All Calls"

Highlight the phone number and press the Navigation key.
Scroll to Do Not Forward and press the Navigation key.

4 2b - "Forward Unanswered Calls"

Highlight the phone number next to If Busy, If No Reply or If Not Reachable and press the Navigation key.
Scroll to Do Not Forward and press the Navigation key.

5 Cancel all diverts

Press the Menu key.
Scroll to Save and press the Navigation key.
The request is sent.

6 Exit

Press Disconnect to return to standby mode.

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