BlackBerry 8520 Curve - Troubleshooting - You can't make voice calls (Cause 2 of 12) | Vodafone Ireland
BlackBerry 8520 Curve

BlackBerry 8520 Curve

You can't make voice calls - BlackBerry 8520 Curve

Cause 2 of 12: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown when roaming

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through when roaming.

Solution: Turn off your own caller identification.

Step 1 of 10

Find "General Options"

Press Connect.

Step 2 of 10

Find "General Options"

Press the Menu key.

Step 3 of 10

Find "General Options"

Scroll to Options and press the Navigation key.

Step 4 of 10

Find "General Options"

Scroll to General Options and press the Navigation key.

Step 5 of 10

Activate or deactivate

Highlight the drop down list next to Restrict My Identity and press the Navigation key.

Step 6 of 10

Activate or deactivate

To activate caller identification:
Scroll to Never and press the Navigation key.

Step 7 of 10

Activate or deactivate

To deactivate caller identification:
Scroll to Always and press the Navigation key.

Step 8 of 10

Save and exit

Press the Menu key.

Step 9 of 10

Save and exit

Press Save.

Step 10 of 10

Save and exit

Press Disconnect to return to standby mode.

1 Find "General Options"

Press Connect.
Press the Menu key.
Scroll to Options and press the Navigation key.
Scroll to General Options and press the Navigation key.

2 Activate or deactivate

Highlight the drop down list next to Restrict My Identity and press the Navigation key.
To activate caller identification:
Scroll to Never and press the Navigation key.
To deactivate caller identification:
Scroll to Always and press the Navigation key.

3 Save and exit

Press the Menu key.
Press Save.
Press Disconnect to return to standby mode.

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