BlackBerry 8520 Curve

BlackBerry 8520 Curve

Divert calls to voicemail - BlackBerry 8520 Curve

Read help info

Your price plan includes voicemail where callers can leave a voice message when you do not answer a call. Follow these instructions to divert calls to voicemail.

Step 1 of 20

Find "Call Forwarding"

Press Connect.

Step 2 of 20

Find "Call Forwarding"

Press the Menu key.

Step 3 of 20

Find "Call Forwarding"

Scroll to Options and press the Navigation key.

Step 4 of 20

Find "Call Forwarding"

Scroll to Call Forwarding and press the Navigation key.

Step 5 of 20

Enter voicemail number

Press the Menu key.

Step 6 of 20

Enter voicemail number

Scroll to Edit Numbers and press the Navigation key.

Step 7 of 20

Enter voicemail number

Press the Menu key.

Step 8 of 20

Enter voicemail number

Scroll to New Number and press the Navigation key.

Step 9 of 20

Enter voicemail number

Key in (prefix) 5 (your phone number) and press the Navigation key.

Step 10 of 20

Enter voicemail number

Press the Return key.

Step 11 of 20

Select divert type

Highlight one of the following options:
Forward All Calls, go to 3a.

Step 12 of 20

Select divert type

Forward Unanswered Calls, go to 3b.

Step 13 of 20

Select divert type

Press the Navigation key until the box next to the menu item is filled in.

Step 14 of 20

3a - "Forward All Calls"

Highlight the drop down list below Forward All Calls and press the Navigation key.

If you choose to divert all calls, the divert icon is displayed in standby mode.
Step 15 of 20

3a - "Forward All Calls"

Scroll to the voicemail number and press the Navigation key.

If you choose to divert all calls, the divert icon is displayed in standby mode.
Step 16 of 20

3b - "Forward Unanswered Calls"

Highlight the drop down list next to If Busy, If No Reply or If Not Reachable and press the Navigation key.

Step 17 of 20

3b - "Forward Unanswered Calls"

Scroll to the voicemail number and press the Navigation key.

Step 18 of 20

Save setting

Press the Menu key.

Step 19 of 20

Save setting

Scroll to Save and press the Navigation key.
The request is sent.

Step 20 of 20

Exit

Press Disconnect to return to standby mode.

1. Find "Call Forwarding"

Press Connect.
Press the Menu key.
Scroll to Options and press the Navigation key.
Scroll to Call Forwarding and press the Navigation key.

2. Enter voicemail number

Press the Menu key.
Scroll to Edit Numbers and press the Navigation key.
Press the Menu key.
Scroll to New Number and press the Navigation key.
Key in (prefix) 5 (your phone number) and press the Navigation key.
Press the Return key.

3. Select divert type

Highlight one of the following options:
Forward All Calls, go to 3a.
Forward Unanswered Calls, go to 3b.
Press the Navigation key until the box next to the menu item is filled in.

4. 3a - "Forward All Calls"

Highlight the drop down list below Forward All Calls and press the Navigation key.
If you choose to divert all calls, the divert icon is displayed in standby mode.
Scroll to the voicemail number and press the Navigation key.
If you choose to divert all calls, the divert icon is displayed in standby mode.

5. 3b - "Forward Unanswered Calls"

Highlight the drop down list next to If Busy, If No Reply or If Not Reachable and press the Navigation key.
Scroll to the voicemail number and press the Navigation key.

6. Save setting

Press the Menu key.
Scroll to Save and press the Navigation key.
The request is sent.

7. Exit

Press Disconnect to return to standby mode.
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