Apple iPhone SE

Apple iPhone SE

iOS 9.3

iOS 15.0 iOS 14.0 iOS 13.1 iOS 12.0 iOS 11.0 iOS 10.0 iOS 9.3

I can't receive voice messages on my Apple iPhone SE iOS 9.3

Cause 2 of 4: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 7

Find "Keypad"

Press Phone.

Step 2 of 7

Find "Keypad"

Press Keypad.

**21*(prefix) 5 (your phone number)#

**21*(prefix) 5 (your phone number)#

**21*(prefix) 5 (your phone number)#

Step 3 of 7

Divert all calls

Key in **21*(prefix) 5 (your phone number)# and press the call icon.

**61*(prefix) 5 (your phone number)*20#

**61*(prefix) 5 (your phone number)*20#

**61*(prefix) 5 (your phone number)*20#

Step 4 of 7

Divert missed calls

Key in **61*(prefix) 5 (your phone number)*20# and press the call icon.

**62*(prefix) 5 (your phone number)#

**62*(prefix) 5 (your phone number)#

**62*(prefix) 5 (your phone number)#

Step 5 of 7

Divert if unavailable

Key in **62*(prefix) 5 (your phone number)# and press the call icon.

**67*(prefix) 5 (your phone number)#

**67*(prefix) 5 (your phone number)#

**67*(prefix) 5 (your phone number)#

Step 6 of 7

Divert if busy

Key in **67*(prefix) 5 (your phone number)# and press the call icon.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Keypad"

Press Phone.

Press Keypad.

2 Divert all calls

Key in **21*(prefix) 5 (your phone number)# and press the call icon.

**21*(prefix) 5 (your phone number)#

3 Divert missed calls

Key in **61*(prefix) 5 (your phone number)*20# and press the call icon.

Key in the required number of seconds before the call is diverted, e.g. 20. The number needs to be divisible by 5.

**61*(prefix) 5 (your phone number)*20#

4 Divert if unavailable

Key in **62*(prefix) 5 (your phone number)# and press the call icon.

**62*(prefix) 5 (your phone number)#

5 Divert if busy

Key in **67*(prefix) 5 (your phone number)# and press the call icon.

**67*(prefix) 5 (your phone number)#

6 Return to the home screen

Press the Home key to return to the home screen.

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