Apple iPhone 5c

iOS 8

iOS 10.0 iOS 9.0 iOS 8 iOS 7

You can't turn on your phone - Apple iPhone 5c iOS 8

Cause 2 of 3: Your phone isn't assembled correctly

If your SIM or battery isn't inserted correctly, you can't turn on your phone.

Solution: Make sure that both SIM and battery are inserted correctly.

Step 1 of 4

Remove the SIM holder

Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your phone.

Step 2 of 4

Remove the SIM holder

Remove the SIM holder from your phone.

Step 3 of 4

Insert SIM

Turn your SIM so the angled corner of your SIM matches the angled corner of the SIM holder.
Place your SIM in the SIM holder.

Step 4 of 4

Insert the SIM holder

Insert the SIM holder into your phone.

Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your phone.

Remove the SIM holder from your phone.

Turn your SIM so the angled corner of your SIM matches the angled corner of the SIM holder.
Place your SIM in the SIM holder.

Insert the SIM holder into your phone.