Apple iPhone 5c iOS 7

Apple iPhone 5c

iOS 7

iOS 10.0 iOS 9.0 iOS 8 iOS 7

You can't receive email messages - Apple iPhone 5c iOS 7

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 42

Find "Mail, Contacts, Calendars"

Press Settings.

Step 2 of 42

Find "Mail, Contacts, Calendars"

Press Mail, Contacts, Calendars.

Step 3 of 42

Create new email account

Press Add Account.

Step 4 of 42

Create new email account

Press the required provider or Other.

Step 5 of 42

Create new email account

If you select Other:

Step 6 of 42

Create new email account

Press Add Mail Account.

Step 7 of 42

Enter sender name

Press Name and key in the name you want to use as sender name in your email messages.

Step 8 of 42

Enter email address

Press Email and key in your email address.

Step 9 of 42

Enter password

Press Password and key in the password for your email account.

Step 10 of 42

Enter email account name

Press Description and key in the required name.

Step 11 of 42

Enter email account name

Press Next.

Step 12 of 42

Select server type

Press POP.

Step 13 of 42

Enter incoming server

Press "Host Name" below "INCOMING MAIL SERVER" and key in the name of your email provider's incoming server.

Step 14 of 42

Enter username

Press "Username" below "INCOMING MAIL SERVER" and key in the username for your email account.

Step 15 of 42

Enter outgoing server

Press "Host Name" below "OUTGOING MAIL SERVER" and key in mail.vodafone.ie

Step 16 of 42

Save information

Press Save.

Step 17 of 42

Select email account

Press the name of the email account you've just set up.

Step 18 of 42

Turn off encryption of outgoing email messages

Press "SMTP" below "OUTGOING MAIL SERVER".

Step 19 of 42

Turn off encryption of outgoing email messages

Press the field below "PRIMARY SERVER".

Step 20 of 42

Turn off encryption of outgoing email messages

Press the indicator next to "Use SSL" until the function is turned off.

Step 21 of 42

Turn off password encryption

Press Authentication.

Step 22 of 42

Turn off password encryption

Press Password.

Step 23 of 42

Turn off password encryption

Press Back.

Step 24 of 42

Enter outgoing port

Press Server Port.

Step 25 of 42

Enter outgoing port

Key in 25 and press Done.

Step 26 of 42

Turn off encryption of incoming email messages

Press the name of the email account you've just set up.

Step 27 of 42

Turn off encryption of incoming email messages

Press Advanced.

Step 28 of 42

Turn off encryption of incoming email messages

Press the indicator next to "Use SSL" until the function is turned off.

Step 29 of 42

Turn off password encryption

Press Authentication.

Step 30 of 42

Turn off password encryption

Press Password.

Step 31 of 42

Turn off password encryption

Press Advanced.

Step 32 of 42

Enter incoming port

Press Server Port and key in 110

Step 33 of 42

Enter incoming port

Press the name of the email account you've just set up.

Step 34 of 42

Enter incoming port

Press Done.

Step 35 of 42

Select setting for retrieval of new email messages

Press Fetch New Data.

Step 36 of 42

Select setting for retrieval of new email messages

Press the indicator nexto to "Push" to turn push email on or off.

Step 37 of 42

Select setting for retrieval of new email messages

If you turn off push email:
Press the required period or Manually.

Step 38 of 42

Select setting for retrieval of new email messages

To select settings for a specific email account:
Press the required email account.

Step 39 of 42

Select setting for retrieval of new email messages

Press Fetch or Manual.

Step 40 of 42

Select setting for retrieval of new email messages

Press Back.

Step 41 of 42

Select setting for retrieval of new email messages

Press Mail....

Step 42 of 42

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mail, Contacts, Calendars"

Press Settings.

Press Mail, Contacts, Calendars.

2 Create new email account

Press Add Account.

Press the required provider or Other.

If you select Other:

Press Add Mail Account.

3 Enter sender name

Press Name and key in the name you want to use as sender name in your email messages.

4 Enter email address

Press Email and key in your email address.

5 Enter password

Press Password and key in the password for your email account.

6 Enter email account name

Press Description and key in the required name.

Press Next.

7 Select server type

Press POP.

8 Enter incoming server

Press "Host Name" below "INCOMING MAIL SERVER" and key in the name of your email provider's incoming server.

9 Enter username

Press "Username" below "INCOMING MAIL SERVER" and key in the username for your email account.

10 Enter outgoing server

Press "Host Name" below "OUTGOING MAIL SERVER" and key in mail.vodafone.ie

11 Save information

Press Save.

12 Select email account

Press the name of the email account you've just set up.

13 Turn off encryption of outgoing email messages

Press "SMTP" below "OUTGOING MAIL SERVER".

Press the field below "PRIMARY SERVER".

Press the indicator next to "Use SSL" until the function is turned off.

14 Turn off password encryption

Press Authentication.

Press Password.

Press Back.

15 Enter outgoing port

Press Server Port.

Key in 25 and press Done.

16 Turn off encryption of incoming email messages

Press the name of the email account you've just set up.

Press Advanced.

Press the indicator next to "Use SSL" until the function is turned off.

17 Turn off password encryption

Press Authentication.

Press Password.

Press Advanced.

18 Enter incoming port

Press Server Port and key in 110

Press the name of the email account you've just set up.

Press Done.

19 Select setting for retrieval of new email messages

Press Fetch New Data.

Press the indicator nexto to "Push" to turn push email on or off.

If you turn off push email:
Press the required period or Manually.

To select settings for a specific email account:
Press the required email account.

Press Fetch or Manual.

Press Back.

Press Mail....

20 Return to the home screen

Press the Home key to return to the home screen.

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