Apple iPhone 12 Pro

Apple iPhone 12 Pro

I can't turn on my Apple iPhone 12 Pro iOS 15.0

Cause 3 of 3: Your phone doesn't turn on correctly

To be able to turn on the phone, it needs to be done correctly.

Solution: See how to turn on the phone.

Step 1 of 6

Turn on your phone

Press and hold the Side button until your phone is turned on.

Step 2 of 6

Turn on your phone

Slide your finger upwards starting from the bottom of the screen.

Step 3 of 6

Enter your PIN

If your SIM is locked, key in your PIN and press OK.

Step 4 of 6

Turn off your phone

Press the Top volume key.

Step 5 of 6

Turn off your phone

At the same time, press and hold the Side button until the power off icon is displayed.

Step 6 of 6

Turn off your phone

Press and drag the power off icon right.

1 Turn on your phone

Press and hold the Side button until your phone is turned on.
Slide your finger upwards starting from the bottom of the screen.

2 Enter your PIN

If your SIM is locked, key in your PIN and press OK.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.

3 Turn off your phone

Press the Top volume key.
At the same time, press and hold the Side button until the power off icon is displayed.
Press and drag the power off icon right.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone