Apple iPad mini iOS 6

Apple iPad mini

iOS 6
iOS 7 iOS 6

You can't start up your phone - Apple iPad mini iOS 6

Cause 5 of 5: Your phone is asking for a PUK

In case you've entered an incorrect PIN three times, you must enter the PUK. If the wrong PUK is entered ten times, your SIM is permanently blocked and you can't start up your phone.

Solution: Key in the correct PUK. Please note that if you've not received a PUK or do not know it, it can be obtained from the Vodafone website.

Click here for more information.
Note: This will open a new browser window.

Apple iPad mini iOS 6

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone