Alcatel A3 XL

Alcatel A3 XL

Android 7.0

I can't send and receive picture messages on my Alcatel A3 XL Android 7.0

Cause 2 of 5: Mobile data is turned off

To send and receive picture messages, you need to turn on mobile data.

Solution: Turn on mobile data.

Step 1 of 5

Find "Data usage"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 5

Find "Data usage"

Press the settings icon.

Step 3 of 5

Find "Data usage"

Press Data usage.

Step 4 of 5

Turn mobile data on or off

Press the indicator next to "Mobile data" to turn the function on or off.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Data usage"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Data usage.

2 Turn mobile data on or off

Press the indicator next to "Mobile data" to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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