Alcatel 20.45X

Alcatel 20.45X

I can't make voice calls on my Alcatel 20.45X Proprietary OS

Cause 12 of 13: Your own caller identification is turned off in your price plan

If your own caller identification is turned off in your price plan but is turned on on your phone, you can't make calls when roaming.

Solution: Turn off your own caller identification.

Step 1 of 7

Find "Caller ID"

Press the Navigation key.

Step 2 of 7

Find "Caller ID"

Select Settings.

Step 3 of 7

Find "Caller ID"

Select Call settings.

Step 4 of 7

Find "Caller ID"

Select Caller ID.

Step 5 of 7

Turn your own caller identification on or off

Select Send ID to turn on the function.

Step 6 of 7

Turn your own caller identification on or off

Select Hide ID to turn off the function.

Step 7 of 7

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Caller ID"

Press the Navigation key.

Select Settings.

Select Call settings.

Select Caller ID.

2 Turn your own caller identification on or off

Select Send ID to turn on the function.

Select Hide ID to turn off the function.

3 Return to the home screen

Press Disconnect to return to the home screen.

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