Vodafone Smart II

Vodafone Smart II

You can't send email messages - Vodafone Smart II

Cause 1 of 2: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 40

Find "Access Point Names"

Press the menu icon.

Step 2 of 40

Find "Access Point Names"

Press Settings.

Step 3 of 40

Find "Access Point Names"

Press Wireless & networks.

Step 4 of 40

Find "Access Point Names"

Press Mobile networks.

Step 5 of 40

Find "Access Point Names"

Press Access Point Names.

Step 6 of 40

Create new data connection

Press the Menu key.

Step 7 of 40

Create new data connection

Press New APN.

Step 8 of 40

Enter data connection name

Press Name.

Step 9 of 40

Enter data connection name

Key in Vodafone Mail and press OK.

Step 10 of 40

Enter APN

Press APN.

Step 11 of 40

Enter APN

Key in live.vodafone.com and press OK.

Step 12 of 40

Enter country code

Press MCC.

Step 13 of 40

Enter country code

Key in 272 and press OK.

Step 14 of 40

Enter network code

Press MNC.

Step 15 of 40

Enter network code

Key in 01 and press OK.

Step 16 of 40

Select authentication type

Press Authentication type.

Step 17 of 40

Select authentication type

Press PAP.

Step 18 of 40

Select APN type

Press APN type.

Step 19 of 40

Select APN type

Key in default and press OK.

Step 20 of 40

Save and activate data connection

Press the Menu key.

Step 21 of 40

Save and activate data connection

Press Save.

Step 22 of 40

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 40

Save and activate data connection

Press the Home key to return to standby mode.

Step 24 of 40

Find "Email"

Press the menu icon.

Step 25 of 40

Find "Email"

Press Email.

Step 26 of 40

Create new email account

Press Next twice.

Step 27 of 40

Create new email account

Press Other.

Step 28 of 40

Create new email account

Press Next.

Step 29 of 40

Enter email address

Press Email Address and key in your email address (such as name@provider.com).

Step 30 of 40

Enter password

Press Password and key in the password for your email account at your email provider.

Step 31 of 40

Enter password

Press Next.

Step 32 of 40

Enter account name

Press the field below Give this account a name (optional) and key in the required name.

Step 33 of 40

Enter sender name

Press the field below Your name (displayed on outgoing messages) and key in the required sender name.

Step 34 of 40

Retrieve email messages

Press Done.Wait while your phone retrieves new email messages.

Step 35 of 40

Select setting for retrieval of new email messages

Press the Menu key.

Step 36 of 40

Select setting for retrieval of new email messages

Press Account settings.

Step 37 of 40

Select setting for retrieval of new email messages

Press Email check frequency.

Step 38 of 40

Select setting for retrieval of new email messages

Press Never or the required setting.

Step 39 of 40

Select setting for retrieval of new email messages

Press the Return key to return to the inbox.

Step 40 of 40

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press Wireless & networks.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Email"

Press the menu icon.
Press Email.

11 Create new email account

Press Next twice.
Press Other.
Press Next.

12 Enter email address

Press Email Address and key in your email address (such as name@provider.com).

13 Enter password

Press Password and key in the password for your email account at your email provider.
Press Next.

14 Enter account name

Press the field below Give this account a name (optional) and key in the required name.

15 Enter sender name

Press the field below Your name (displayed on outgoing messages) and key in the required sender name.

16 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

17 Select setting for retrieval of new email messages

Press the Menu key.
Press Account settings.
Press Email check frequency.
Press Never or the required setting.
Press the Return key to return to the inbox.

18 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

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