Vodafone Chat VF655

Vodafone Chat VF655

You can't send email messages - Vodafone Chat VF655

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 65

Find "Data account"

Press the Navigation key.

Step 2 of 65

Find "Data account"

Scroll to Settings and press the Navigation key.

Step 3 of 65

Find "Data account"

Scroll to Connectivity and press the Navigation key.

Step 4 of 65

Find "Data account"

Scroll to Data account and press the Navigation key.

Step 5 of 65

Create new data connection

Press Options.

Step 6 of 65

Create new data connection

Scroll to Add GPRS account and press the Navigation key.

Step 7 of 65

Enter name

Highlight the field below Account name and key in Vodafone Mail

Step 8 of 65

Enter APN

Highlight the field below APN.
Key in live.vodafone.com

Step 9 of 65

Select authentication type

Highlight the field below Authorization type.

Step 10 of 65

Select authentication type

Press Navigation key right or Navigation key left to select Normal.

Step 11 of 65

Save data connection

Press Done.

Step 12 of 65

Save data connection

Press the Navigation key to confirm.

Step 13 of 65

Save data connection

Scroll to Vodafone Mail and press Options.

Step 14 of 65

Save data connection

Scroll to Change default and press the Navigation key.

Step 15 of 65

Save data connection

Press Disconnect to return to standby mode.

Step 16 of 65

Find "Email"

Press the Navigation key.

Step 17 of 65

Find "Email"

Scroll to Messaging and press the Navigation key.

Step 18 of 65

Find "Email"

Scroll to the Email tab and press the Navigation key.

Step 19 of 65

Create new email account

Scroll to Create new account and press the Navigation key.

Step 20 of 65

Create new email account

Scroll to Other Email accounts and press the Navigation key.

Step 21 of 65

Create new email account

Press the Navigation key to confirm.

Step 22 of 65

Enter email address

Key in your email address and press the Navigation key.

Step 23 of 65

Enter sender name

Highlight the field below Display name and key in the required sender name.

Step 24 of 65

Enter password

Highlight the field below Password and key in the password for your email account at your email provider.

Step 25 of 65

Select data connection

Highlight the field below Data account and press the Navigation key.

Step 26 of 65

Select data connection

Scroll to Auto and press the Navigation key.

Step 27 of 65

Select data connection

Press Save.

Step 28 of 65

Enter email account name

Highlight the field below Account name and key in the required name.

Step 29 of 65

Enter email account name

Press Options.

Step 30 of 65

Enter email account name

Scroll to Save and press the Navigation key.

Step 31 of 65

Select server type

Highlight the field below Protocol and press Navigation key right or Navigation key left to select POP3.

Step 32 of 65

Enter incoming server

Highlight the field below Incoming server and key in the name or IP address of your email provider's incoming server.

Step 33 of 65

Enter outgoing server

Highlight the field below Outgoing server and key in mail.vodafone.ie

Step 34 of 65

Enter outgoing server

Press Save.

Step 35 of 65

Enter outgoing server

Press the Navigation key to confirm.

Step 36 of 65

Turn off SSL encryption of incoming email messages

Highlight the field below Security and press Navigation key right or Navigation key left to select Off.

Step 37 of 65

Enter incoming port

Highlight the field below Incoming port and key in 110

Step 38 of 65

Select retrieval setting

Highlight the field below Download option and press Navigation key right or Navigation key left to select Header only or Download all.

Step 39 of 65

Select retrieval setting

Press Save.

Step 40 of 65

Turn off SSL encryption of outgoing email messages

Highlight the field below Security and press Navigation key right or Navigation key left to select Off.

Step 41 of 65

Enter outgoing port

Highlight the field below Outgoing port and key in 25

Step 42 of 65

Turn off SMTP authentication

Highlight the field below Authentication and press Navigation key right or Navigation key left to select Off.

Step 43 of 65

Turn off SMTP authentication

Press Navigation key up.

Step 44 of 65

Turn off SMTP authentication

Press Save.

Step 45 of 65

Select setting for retrieval of new email messages

Highlight the field below Pull interval and press Navigation key right or Navigation key left to select Off or the required period.

Step 46 of 65

Turn signature on or off

Highlight the field below Use signature and press Navigation key right or Navigation key left to select On or Off.

Step 47 of 65

Select signature settings

If required, highlight the field below Image signature and press Navigation key right or Navigation key left to select None or From File manager.

Step 48 of 65

Select signature settings

If you select From File manager:

Step 49 of 65

Select signature settings

Press Options.

Step 50 of 65

Select signature settings

Scroll to From File manager and press the Navigation key.
Go to the required folder.

Step 51 of 65

Select signature settings

Highlight the required picture and press the Navigation key.

Step 52 of 65

Select signature settings

Press the Navigation key to select the picture.

Step 53 of 65

Select signature settings

Highlight the field below Text signature and press Edit.

Step 54 of 65

Select signature settings

Key in the required signature and press Options.

Step 55 of 65

Select signature settings

Scroll to Done and press the Navigation key.

Step 56 of 65

Turn email message notification on or off

Highlight the field below Email notifications and press Navigation key right or Navigation key left to select Disabled or Auto update.

Step 57 of 65

Select email message size

Highlight the field below Max download size and key in the required email message size in kb.

Step 58 of 65

Select number email messages to be retrieved

Highlight the field below Retrieve amount and key in the required number of email messages.

Step 59 of 65

Enter reply-to address

Highlight the field below Reply to address and press Edit.

Step 60 of 65

Enter reply-to address

Key in the required reply-to address and press Options.

Step 61 of 65

Enter reply-to address

Scroll to Done and press the Navigation key.

Step 62 of 65

Enter reply-to address

Press Navigation key up.

Step 63 of 65

Enter reply-to address

Press Save.

Step 64 of 65

Retrieve email messages

Press the Navigation key to confirm.
Wait while your phone retrieves new email messages.

Step 65 of 65

Exit

Press Disconnect to return to standby mode.

1 Find "Data account"

Press the Navigation key.
Scroll to Settings and press the Navigation key.
Scroll to Connectivity and press the Navigation key.
Scroll to Data account and press the Navigation key.

2 Create new data connection

Press Options.
Scroll to Add GPRS account and press the Navigation key.

3 Enter name

Highlight the field below Account name and key in Vodafone Mail

4 Enter APN

Highlight the field below APN.
Key in live.vodafone.com

5 Select authentication type

Highlight the field below Authorization type.
Press Navigation key right or Navigation key left to select Normal.

6 Save data connection

Press Done.
Press the Navigation key to confirm.
Scroll to Vodafone Mail and press Options.
Scroll to Change default and press the Navigation key.
Press Disconnect to return to standby mode.

7 Find "Email"

Press the Navigation key.
Scroll to Messaging and press the Navigation key.
Scroll to the Email tab and press the Navigation key.

8 Create new email account

Scroll to Create new account and press the Navigation key.
Scroll to Other Email accounts and press the Navigation key.
Press the Navigation key to confirm.

9 Enter email address

Key in your email address and press the Navigation key.

10 Enter sender name

Highlight the field below Display name and key in the required sender name.

11 Enter password

Highlight the field below Password and key in the password for your email account at your email provider.

12 Select data connection

Highlight the field below Data account and press the Navigation key.
Scroll to Auto and press the Navigation key.
Press Save.

13 Enter email account name

Highlight the field below Account name and key in the required name.
Press Options.
Scroll to Save and press the Navigation key.

14 Select server type

Highlight the field below Protocol and press Navigation key right or Navigation key left to select POP3.

15 Enter incoming server

Highlight the field below Incoming server and key in the name or IP address of your email provider's incoming server.

16 Enter outgoing server

Highlight the field below Outgoing server and key in mail.vodafone.ie
Press Save.
Press the Navigation key to confirm.

17 Turn off SSL encryption of incoming email messages

Highlight the field below Security and press Navigation key right or Navigation key left to select Off.

18 Enter incoming port

Highlight the field below Incoming port and key in 110

19 Select retrieval setting

Highlight the field below Download option and press Navigation key right or Navigation key left to select Header only or Download all.
Press Save.

20 Turn off SSL encryption of outgoing email messages

Highlight the field below Security and press Navigation key right or Navigation key left to select Off.

21 Enter outgoing port

Highlight the field below Outgoing port and key in 25

22 Turn off SMTP authentication

Highlight the field below Authentication and press Navigation key right or Navigation key left to select Off.
Press Navigation key up.
Press Save.

23 Select setting for retrieval of new email messages

Highlight the field below Pull interval and press Navigation key right or Navigation key left to select Off or the required period.

24 Turn signature on or off

Highlight the field below Use signature and press Navigation key right or Navigation key left to select On or Off.

25 Select signature settings

If required, highlight the field below Image signature and press Navigation key right or Navigation key left to select None or From File manager.
If you select From File manager:
Press Options.
Scroll to From File manager and press the Navigation key.
Go to the required folder.
Highlight the required picture and press the Navigation key.
Press the Navigation key to select the picture.
Highlight the field below Text signature and press Edit.
Key in the required signature and press Options.
Scroll to Done and press the Navigation key.

26 Turn email message notification on or off

Highlight the field below Email notifications and press Navigation key right or Navigation key left to select Disabled or Auto update.

27 Select email message size

Highlight the field below Max download size and key in the required email message size in kb.

28 Select number email messages to be retrieved

Highlight the field below Retrieve amount and key in the required number of email messages.

29 Enter reply-to address

Highlight the field below Reply to address and press Edit.
Key in the required reply-to address and press Options.
Scroll to Done and press the Navigation key.
Press Navigation key up.
Press Save.

30 Retrieve email messages

Press the Navigation key to confirm.
Wait while your phone retrieves new email messages.

31 Exit

Press Disconnect to return to standby mode.

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