Sony Xperia Z3 Compact

Sony Xperia Z3 Compact

You can't receive voice calls - Sony Xperia Z3 Compact

Cause 1 of 1: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 10

Find "Call forwarding"

Slide two fingers down the display starting from the top edge of your phone.Press Settings.

Step 2 of 10

Find "Call forwarding"

Press Call settings.

Step 3 of 10

Find "Call forwarding"

Press Call forwarding.

Sony Xperia Z3 Compact
Step 4 of 10

Cancel all diverts

The current settings are displayed.

Step 5 of 10

Cancel all diverts

Press one of the following options:Always forward

Step 6 of 10

Cancel all diverts

Forward when busy

Step 7 of 10

Cancel all diverts

Forward when unanswered

Step 8 of 10

Cancel all diverts

Forward when unreachable

Step 9 of 10

Cancel all diverts

Press Disable.Repeat until all diverts have been cancelled.

Step 10 of 10

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Call forwarding"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.
Press Call settings.
Press Call forwarding.

2 Cancel all diverts

The current settings are displayed.
Sony Xperia Z3 Compact
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Press Disable.
Repeat until all diverts have been cancelled.

3 Return to the home screen

Press the home icon to return to the home screen.

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